Our local delivery day is Sunday. Make sure to get your order in by Friday 9pm PT for it to be delivered on Sunday. Local delivery is free for orders over $75.00. Alternatively, you can pick up at our store front in South Pasadena from 4-6pm on Sunday's.

Subscribers are billed Saturday. If you'd like to add something to your order or skip your delivery, please do so by our Friday 9pm PT cut off time.

Our delivery service will walk you through scheduling a drop off window, and orders can be tracked in real time.

You will receive an email that your order was received.

Our fresh produce is sourced every Sunday, and our breads baked fresh every Sunday morning, therefore we are currently only offering Sunday delivery.

Unfortunately, you can't update your order after it has been placed. If you need to make changes or cancel your order, please email us at jasmine@theneighborhoodgrocer.com with "CANCEL ORDER” in the subject line and we will do our best to accommodate you.

If an item arrives damaged, please email us with “DAMAGED” in the subject line so we can work on getting you the great goods we offer.

We are currently unable to accept returns or exchanges unless the item is damaged or spoiled. 

Keep in mind fresh produce has a limited life span, especially because we do not pump chemicals into our products to elongate lifespan like many produce distributors. 

We are working towards being completely plastic free, and thoughtfully select products from vendors who are making the same efforts. Our boxes are made from recycled content and we are working to source 100% post consumer recycled content for future packaging. Our packing tape is made from FSC-certified materials, which means that the paper it is made from is sourced from a forest and supply chain that is managed responsibly and sustainably. Our packing tape is printed with soy based inks and is also both home-compostable and curb-side recyclable after use.